Local-law rules and access limits
We keep the legal position simple: your account is handled under the current terms on this page, and access depends on local law and is available only where local law permits. If a region blocks access, we pause the account rather than force it through. For
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identity, payment, and dispute checks, we may compare the details you enter with the trail from DANA, OVO, GoPay, or QRIS so the record stays consistent. If you change your phone number, device, or legal name, we may ask for a fresh check before the next
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login. That protects you, and it also helps us keep the account history clean for future requests. If you are reading this from Medan or another Indonesian city, the same rule set applies before any sensitive step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.